SMTP

Description of the SMTP transmission method

To submit messages to our EDI platform, an individual recipient address is required, which will be provided upon request.

Email address

The email address is structured as follows:

ID[+tag][+test]@ediplatform.services

NameTypeDescription
IDRequiredUnique identifier assigned by our support team
[+test]OptionalCan be used to distinguish test transmissions
[+tag]OptionalCan be assigned by our support team to distinguish additional processes

Further information

The messages can be transferred both as an attachment or in the body of the email. When transmitting in the body, only plain text is supported.

Error messages

The following SMTP error codes may be returned by this interface:

Error codeMessageMeaning
5.1.1Invalid receiver idThe ID specified in the email address is not valid.
5.1.1No tenant or process configuration foundNo configuration could be found for the specified ID or tag.
5.1.1No tenant configuration foundNo configuration found for the specified ID in this transmission protocol.
5.1.1No process configuration foundThe specified tag does not exist or is not configured for this transmission protocol.
5.1.1Failed to load tenant parameterThe specified parameter could not be loaded. See the log file for details.
5.7.1Invalid senderThe sender address does not match the sender address registered in our system.
5.7.5smime signature not invalidThe S/MIME signature of the email is invalid. Please verify the signature and the S/MIME certificate.
5.7.5required smime signature not found or invalidThe email must be signed, but no valid signature was found. Please verify the email and the S/MIME certificate.
5.6.0no data foundNo processable transmission was found, e.g. due to an incorrect file extension. See the log file for details.
5.6.0internal error while handling a failed messageUnknown error while processing the email. See the log file for details.
Last modified July 22, 2026