Mailboxes

The portal at a glance

Inbox

Posteingang

In your inbox, you will always see all EDI-documents that have arrived at you. Provided you have not adjusted the filter to view the documents. For more information about the filters, see Filters for mailboxes.

If you are purchasing via the platform, you will find all the answer documents of your suppliers here. For example, order confirmations, despatch advices and invoices. If you use the platform for your sales, you will see the orders or your customers’ quotations in your inbox.

Sent

Among the messages you send are all EDI documents that you, as a company, have sent to the platform. As a purchasing company, therefore, all orders, as a selling company, the answer documents such as order confirmation, delivery notification or invoices.

Draft (Web-EDI only)

Here you can find all documents that you have already created as a draft but have not yet submitted. If you have an ERP connection to the myOpenFactory platform, you do not create documents manually and do not need this menu item.

All messages

View all documents from the Inbox and Sent together.

Icons

In the mailboxes, you may see the following icons to the far left of the listed messages:

IconMeaning
Envelope
The message was successfully processed.
Envelope with error
The message produced an error during processing or was rejected by the recipient.
Envelope with arrow
The message has been answered or continued. For example, an order with an order confirmation or a change order to an order.
Envelope with test
The message has a test indicator or was sent as a test message.
Last modified March 12, 2024