Edit or delete user accounts

If one of your colleagues has left the company or is no longer responsible for using the portal, you can and should delete the user concerned.

1. Click on “My colleagues”
2. Click on the user you want to delete
3. Click “Delete user” at the top right
4. A pop-up window will appear asking if you are sure.
5. Click on “Delete” here
6. A message appears that the request has been successfully forwarded.

If a user is to be deleted, the deletion is always checked by a myOpenFactory employee. We have to check whether the user is stored in the portal for a relevant function and needs to be replaced. It may therefore take a moment before the user is no longer visible.

If you would like to make a change to an existing user account, you can simply change the relevant values and then click on “Save” at the top right. If a user’s name changes, e.g. due to divorce or marriage, you can change it yourself. Our support team will adjust the user name for you on request.