Request user-accounts

Before you start, always check whether a colleague already has access to the portal. If a large number of colleagues already exists in your company account, you can also use the search mask at the top right for quicker orientation.

1. Click on “My colleagues”
2. In the upper right corner, click the + icon
3. A pop-up opens in which you can enter your colleague’s data.
4. If you have filled in all the fields, click on “Create”
5. The message appears that the request has been successfully forwarded.

If you added a new user, the request is always checked by an employee of myOpenFactory first. So the new colleague does not appear directly under “My colleagues” and it may take a moment for the user-request to be processed.

When the user is shared, the user will automatically receive an email with a user name and password. Please always provide all new users with the certificate that you received as a manager at the time of setup. Certificates are valid company-wide, so all employees in a company should have the same certificate in use.