Request new password

As a manager, you are the central point of contact for your colleagues. So if one of your colleagues has forgotten his password to log in to the portal, you can request a new password for him/her.

1. Click on “My colleagues”
2. Click on the user you want to receive a new password
3. Click on “Request a new password” in the upper right corner and confirm the message with “Create”
4. A message appears that the request has been successfully forwarded

The new password is generated by an employee of myOpenFactory and then automatically made available to the user by e-mail.